Overview
At Alladdan, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.alladdan.com or make a purchase from our online store.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through our payment gateway provider)
Non-Personal Information:
- Browser type and version
- IP address
- Device information
- Pages visited and time spent on the site
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders.
- Communicate with you regarding your order, inquiries, or promotional offers.
- Improve our website and shopping experience.
- Prevent fraudulent transactions and enhance security.
- Comply with legal obligations.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in order processing, payment processing, shipping, and marketing.
- Legal Compliance: Authorities or organizations if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and shopping cart items.
- Analyze site traffic and user behavior.
You can manage cookie settings through your browser preferences.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our payment transactions are encrypted and processed through secure third-party providers.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct your personal details.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from promotional communications at any time.
To exercise your rights, please contact us at contact@alladdan.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Email: contact@alladdan.com
- Phone: +961 70 000 000
- Address: Achrafieh, Beirut, Lebanon.
Thank you for trusting Alladdan with your personal information. We value your privacy and are dedicated to providing you with a secure shopping experience.