Delivery Information

Overview

At Alladdan, we strive to deliver your makeup tools promptly and efficiently. This Delivery Information document provides details about our delivery process, including available options, timelines, and terms.

1. Delivery Options

We offer the following delivery options to meet your needs:

Standard Delivery:

• Estimated delivery time: 5-7 business days
• Cost:

Express Delivery:

• Estimated delivery time: 3-5 business days
• Cost:

Same-Day Delivery: (Available in select locations)

• Estimated delivery time: Same day for orders placed before 12:30 PM
• Cost:

2. Delivery Locations

We deliver to the following areas:

• Republic of Lebanon.

For inquiries about delivery to locations not listed, please contact us at contact@alladdan.com

3. Order Processing Time

• Orders are processed within 1-3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your shipment. If you do not receive tracking information, please contact us at contact@alladdan.com

5. Delivery Terms

5.1 Delivery Times

While we aim to meet the delivery timelines provided, actual delivery times may vary due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing for international orders.

5.2 Delivery Attempts

If the delivery is unsuccessful due to an incorrect address or unavailability of the recipient, the carrier may:

• Attempt redelivery on a subsequent day.
• Hold the package at a local facility for pickup.
• Return the package to us. In such cases, reshipping fees may apply.

5.3 Lost or Damaged Packages

In the event of a lost or damaged package:

We will work with the carrier to resolve the issue and may offer a replacement or refund at our discretion.

Contact us immediately at contact@alladdan.com with your order number and any relevant details.

6. International Deliveries

6.1 Customs and Duties

International orders may be subject to customs duties, taxes, or other fees, which are the responsibility of the customer. Please check with your local customs office for details.

6.2 Delivery Times

International delivery times vary depending on the destination and customs processing. Estimated delivery times will be provided at checkout.

7. Contact Us

If you have any questions or concerns regarding delivery, please reach out to us:

• Email: contact@alladdan.com
• Phone: +961 70 000 000
• Address: Achrafieh, Beirut, Lebanon

Thank you for choosing Alladdan. We are committed to delivering your order with care and efficiency!